Since the pandemic, not to mention a raging cost of living crisis, freelance working has exploded in popularity. Not only is it flexible, it can also bring in some much needed extra cash.
But whether you’re writing, designing, consulting or juggling tasks as a virtual assistant, clear communication with clients is key to keeping things running smoothly. That’s where VoIP comes in – a super handy tool that helps you talk, meet and collaborate online. So yes, VoIP is absolutely perfect for freelancers. Let’s take a further look.
What is VoIP?
VoIP stands for “Voice over Internet Protocol”. It sounds techie but it isn’t really. It works almost the same as a normal landline phone, but instead of using traditional phone lines, VoIP allows you to make voice calls using a broadband internet connection. VoIP phone systems are generally cheaper, better quality and come packed with features like call menus, call recording, CRM integration, hold music and much more. Plus you’ll save your business from any issues with the 2027 landline shutdown.
Benefits of VoIP for Freelancers
Cost-Effective Communication
Freelancers often work to tight budgets and VoIP is significantly cheaper than traditional phone services. With VoIP, domestic and international calls are generally far cheaper. Many platforms offer unlimited calling or flat monthly rates, making it easy to predict your expenses.
For example, if you’re a digital nomad working with clients in America, Asia or Europe, you can maintain regular communication without racking up expensive international charges.
Professional Image
Using your personal mobile phone number for business can appear unprofessional. With VoIP, you can create a dedicated business number and even choose area codes relevant to your target market. This gives your freelance brand a more polished, professional look and separates work from personal life.
VoIP systems also allow for voicemail customisation, calls menus and other features typically reserved for larger businesses.
Mobility and Flexibility
Freelancers often work remotely or on the go. VoIP systems work on multiple devices, including desktops, laptops, tablets and smartphones. As long as you have internet access, you can make and receive calls from anywhere in the world.
This flexibility is crucial if you’re traveling or working from coworking spaces, cafes or different time zones. You’re not tied to a single device or location, which fits well with the freelance lifestyle.
Scalability
As your freelance business grows, you may collaborate with other freelancers or take on virtual assistants. VoIP systems make it easy to add new lines, extensions and features without purchasing expensive hardware or installing complex systems. It’s a scalable solution that grows with your needs.
Advanced Features
We’ve touched on this already but VoIP isn’t just about voice calls. Many services (including ours!) come with call menus, call recording, and even CRM integration. These tools help freelancers stay organised track client interactions, and maintain high levels of customer service. See all 45+ plus features bOnline offers.
Choosing the Right VoIP Service as a Freelancer
With so many VoIP providers out there, choosing the right one can be overwhelming. Here are a few factors to consider:
Pricing: Look for a plan that fits your budget and offers value. Avoid services with hidden fees or rigid contracts.
Features: Do you need video conferencing? International calling? CRM integration? Make sure the platform matches your business needs.
Ease of Use: A simple interface is key. You don’t want to waste time learning a complicated system. At bOnline you’ll be set up online in 2 minutes with no engineer visits or ‘techie’ knowledge needed. It’s so simple and it just works!
Support: Responsive customer support is essential, especially if something goes wrong mid-project.
Ready For a Free VoIP Trial?
Switching to VoIP can be more than a little daunting. So at bOnline, we offer a 7-day free trial, which means you can test out all the business-friendly features on offer with no commitment. Once you’ve logged in you can access your online dashboard and – if you want to – you can quickly and easily sign up for a monthly package once your trial ends.
All the setup is done remotely by us – we don’t need to come to your home or workplace. You also don’t need any technical expertise yourself, plus you’ll be up and running in around 24 hours with no downtime.
We’ve won plenty of prestigious awards too, and are rated ‘Excellent’ with over 13,000 reviews on Trustpilot.
