As the UK goes digital, one of the biggest changes has been the planned shutdown of traditional landlines. It’s part of BT’s push to switch to an all-digital system by 2027, however the change has left many small business owners scratching their heads as to the best alternatives.
But fear not! Award-winning bOnline specialises in VoIP digital phone systems for small businesses and start-ups specifically. Focussing on low prices, short contracts and outstanding customer service we’re stepping up to help ease the transition. Our “Excellent” rating on Trustpilot with over 13,000 reviews speak for itself too!
bOnline Makes Going Digital Easy
For those who still use traditional landlines, the idea of switching to a digital alternative might feel daunting. But bOnline has made this transition as smooth as possible.
We also offer clear guidance on how to switch to a VoIP (Voice over Internet Protocol) service. It works over the internet, so you make phone calls just like you would with a landline, but with more features and often at a cheaper rate. These business-friendly VoIP features include call menus, hold music, voicemail, CRM integration, call recording and much more – so you never need to worry about missing a call again. It’s simply a case of signing up online in 2 minutes (or testing us out with a free trial). No engineer visits or techie knowledge needed!
Personalised VoIP Support for Small Businesses
One of the standout features of bOnline is our personalised support. We know that sometimes the move to digital can feel a bit overwhelming, so we take the time to make sure you’re clear with what’s happening at every stage. Whether it’s setting up a new router or explaining how VoIP calls work, our customer service team is always on hand if you need us – simply get in touch. Plus, with flexible phone systems and unlimited calling packages to suit, there’s something for every type of small business or start-up.
Case Studies
Our case studies showcase how our digital VoIP systems are making a difference to small businesses just like yours. From call recording and CRM integration to call menus and voicemail, these real-life examples show just how much impact the right VoIP features can have.
For example, Tank Express slashed £190 per user per month off their costs thanks to VoIP with bOnline:
Owner Chris said:
“Key challenges for our small business are good communications at all times during the working day, keeping organised and making sure we never let anyone down. I liked the simplicity of the bOnline desktop application – it was so easy to set up and easy to use. The application also works well hands-free with our desk-mounted microphones. Before bOnline I was chained to my desk, not wanting to give out my personal mobile number as I don’t like taking business calls out of hours. Our old system had us tied into a long contract with aggressive sales techniques to get us to continue to renew the contract which included expensive hardware that wasn’t required. Finding bOnline was like a breath of fresh air, with simple pricing, no long contracts and all the features we need.”
Meanwhile Welsh Energy can now record calls to improve their service:
Owner Tony said:
“We get a lot of calls and much of the day is spent following up leads. With so much time spent on the phone, it was obvious I was missing calls as people just couldn’t get through. With our bOnline VoIP system I can divert calls when I’m on the phone or away from work. I also use the call recording feature a lot so I can listen back to calls and double check details, or use the call for training. bOnline is just so accommodating, the support is first class and call recording especially is easily managed online.”
See these and more on our Case Studies page.
