It may seem like a good starting point but using a mobile number for your small business but can be detrimental to your brand and relations with prospective callers. A study revealed that 85% of small business owners use mobile phones for business-related tasks on a regular basis. As your business grows over the years you'll soon start to feel the pain and limitations.
Here’s why it’s time to keep your personal and business number separate and move away from mobile phone use all together.
1. Keep personal calls, well, personal!
Providing business cards to potential prospects with your mobile number on them isn’t professional when networking. It’s important to be able to differentiate personal from professional in order to keep matters separate. Going further, most people wouldn’t want to call a mobile number when wanting to deal with business matters, a landline number is much better suited.
2. Maintain consistent business hours
Keeping a dedicated business phone number will allow you to easily maintain business hours. This telephone line will then become a number solely for business use, using a personal mobile number doesn’t allow the same structure and it can be a hassle to also answer personal calls in between.
Using a digital phone line out of hour calls will be greeted with a personal message allowing them to leave their contact details.
3. Call Screening
Having a separate business number allows you to easily screen work calls rather than answering on your personal phone. Allowing you more time to decide what to do and how to treat the call. A designated line solely for business use is great to deal with enquires efficiently and you’ll know it’s a business call so you can treat it with more professionalism and care.
4. Forward calls to multiple people
As your business grows the need for calls to be monitored more closely grows with it. A separate business phone number will allow you the opportunity to forward calls you cannot currently take to ensure calls are taken. A shared business line comes with a digital phone line, allowing a representative of your business to handle the query and reduce the risk of customer dissatisfaction.
Choose your number to get started
It may seem like a good starting point but using a mobile number for your small business but can be detrimental to your brand and relations with prospective callers. A study revealed that 85% of small business owners use mobile phones for business-related tasks on a regular basis. As your business grows over the years you'll soon start to feel the pain and limitations.
Here’s why it’s time to keep your personal and business number separate and move away from mobile phone use all together.
1. Keep personal calls, well, personal!
Providing business cards to potential prospects with your mobile number on them isn’t professional when networking. It’s important to be able to differentiate personal from professional in order to keep matters separate. Going further, most people wouldn’t want to call a mobile number when wanting to deal with business matters, a landline number is much better suited.
2. Maintain consistent business hours
Keeping a dedicated business phone number will allow you to easily maintain business hours. This telephone line will then become a number solely for business use, using a personal mobile number doesn’t allow the same structure and it can be a hassle to also answer personal calls in between.
Using a digital phone line out of hour calls will be greeted with a personal message allowing them to leave their contact details.
3. Call Screening
Having a separate business number allows you to easily screen work calls rather than answering on your personal phone. Allowing you more time to decide what to do and how to treat the call. A designated line solely for business use is great to deal with enquires efficiently and you’ll know it’s a business call so you can treat it with more professionalism and care.
4. Forward calls to multiple people
As your business grows the need for calls to be monitored more closely grows with it. A separate business phone number will allow you the opportunity to forward calls you cannot currently take to ensure calls are taken. A shared business line comes with a digital phone line, allowing a representative of your business to handle the query and reduce the risk of customer dissatisfaction.
